Wavenet - the UK’s most trusted  managed service and security provider

Our mission is to enable a better connected, more productive and secure future for all. Understanding your challenges and driving your success.

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Simplifying technology, amplifying success

We empower customers to make their technology work smarter.

Through our broad portfolio in cyber security, connectivity, cloud and communications, blended with AI, automation and human-centric design, we help drive digital transformation that amplifies success.

Using our economies of scale, diverse vendor relationships and cutting-edge expertise, we are safeguarding the digital futures for organisations everywhere.

With CSAT consistently above 90%, customers praise our speed, responsiveness, and problem‑solving, proving our team’s agility, professionalism, and commitment to outstanding service.

Proudly celebrating success

What our customers say

How businesses have transformed their operations with Wavenet.

All case studies
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“Wavenet have been a valued supplier to us for over fifteen years. Always competitive with prices – striving to provide the best value for money. They provide both comprehensive helpdesk support and ad-hoc/best endeavours support for other software / hardware issues. Any escalations are handled professionally by our Wavenet Account Manager”.

NatWest Group

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"From a customer perspective, this technology will deliver a greater choice around how and when customers contact us. A suite of analytical tools will allow us to effectively and continuously improve the service we provide".

DVLA

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“Through the transformational activity, Wavenet has proven themselves to be a strong and determined partner helping the Trust achieve its objectives.”

Sussex Partnership NHS Foundation Trust

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“The project with Wavenet was exceptionally well managed, in a really good and controlled manner. They followed it through and delivered on their promises.”

The Disabilities Trust Group

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"Wavenet is very closely aligned with what we are doing to streamline and make our processes more efficient and provide a better quality of service internally to our staff, which should lead to happier people and happier clients"

Ian Williams

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"The peace of mind that comes with having fortified security and a robust IT infrastructure is indescribable. The inclusion of work area recovery is essential for continuous and trusted connections during clearing."

Birmingham City University

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"Microsoft Teams on RealWear has the potential to reduce downtime, as well as dependence on handheld devices in dangerous work environments".

Porterbrook

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"The Wavenet team were always on hand to answer any questions and provide help and support when needed, special mentions need to go to our account manager and the provisioning team."

BHP Chartered Accountants

Geographic-numbers

The PSTN switch‑off: is your business ready?

The UK’s traditional phone network is shutting down, and every business must move to digital alternatives before service ends. We help you upgrade smoothly, avoid disruption, and stay fully connected.

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Upgrade before the PSTN switch-off
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Microsoft 365 Copilot for business

Take advantage of Microsoft Copilot, your very own generative AI assistant.

Fully integrated with your everyday Microsoft 365 applications, Copilot helps to increase workforce productivity by retrieving information, streamlining processes and creating content outlines and documents, enabling you to focus on adding value to your organisation.

More on Microsoft 365 Copilot for business
Building your tomorrow

What we can do for you

Intelligent connectivity
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Unified communications ​& voice
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Cyber security (CyberGuard)
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Business continuity
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Cloud & modern workplace
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Mobile & IoT
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Contact centre
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Finding the right fit

IT solutions for every sector

Industries & Sectors overview
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Public sector

We’re a verified supplier to the public services sector, helping organisations in healthcare, education, and government.

Explore public sector IT services
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Education

Helping schools and Multi-Academy Trusts harness technology’s transformative power to deliver the best possible learning experiences.

Explore education IT services
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Healthcare

Providing healthcare organisations including NHS Trusts and GP Surgeries with secure, reliable IT networks and communication tools.

Explore healthcare IT services
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Housing

We help Housing Associations with their IT networks and cyber security provisions, helping them operate efficiently and securely.

Explore housing IT services
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Legal

Providing the legal sector with secure, reliable, cost-effective IT solutions that harness the latest digital technology.

Explore legal IT services
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Commercial real estate

We deliver market-leading managed services with unbeatable SLAs to commercial landlords, building operators, and their customers.

Explore real estate IT services
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Financial services

Helping the financial sector maintain and future-proof secure, efficient, and compliant IT operations, to support you through digital transformations.

Explore finance sector IT services
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Manufacturing

Helping the manufacturing sector thrive in a busy, demanding environment by enhancing their IT networks with secure, reliable, cost-effective IT solutions.

Explore manufacturing sector IT services

Strategic Partners

At Wavenet we work with our customers to help them add services, expertise and value to their own customers.

Find out below how we are working with organisations in commercial real estate and flexible work space to deliver scalable, robust and secure networking and connectivity solutions to their tenants.

And how through our wholesale division, we are offering our diverse range of products and services for resale, allowing organisations to better retain and attract new, larger customers all underpinned by Wavenet's full support and expertise.

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Commercial real estate and flexible space technology

We deliver market-leading managed services with unbeatable SLAs to commercial landlords, building operators, and their customers.

Wavenet Connected
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Give your customers more with Wavenet wholesale

Provide your customers with more choice for minimal effort with Wavenet wholesale for technology dealers, resellers, or distributors looking to expand their portfolio.

Wholesale partners
Trusted Partners

Our exceptional network of partners

We deliver the ideal solutions for every scenario by expertly combining the best offerings from all the leading vendors.

All partners
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Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

All resources
Cloud resilience in IT

The hidden risk of cloud reliance

By Martin Lewis, Head of Business Continuity Sales at Wavenet

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Evaluating SD-WAN?

Are you evaluating SD-WAN on the factors that matter most?

“We’re seeing IT leaders look beyond connectivity alone as they weigh up the real cost, reliability and security demands of modern network estates. The conversation is still about performance, of course, but it’s increasingly about what sits around that performance too.” Andy Holland, Connectivity Product Manager at Wavenet This shift matters because SD-WAN decisions rarely sit in a neat networking box anymore.

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MPLS vs SD‑WAN vs SASE

MPLS vs SD‑WAN vs SASE: which is best for your organisation?

As organisations continue to evolve, so too must the networks that support them. Cloud-first applications, hybrid workforces and rising security demands have changed what organisations need from their connectivity. Where traditional networking once revolved around stability, in today's world it must also deliver flexibility, performance and built-in security. That’s why many IT leaders are now asking themselves: should we stick with MPLS, move to SD‑WAN or adopt SASE? In this blog, we’ll explore the differences, strengths and ideal use cases for each, helping you make an informed decision for your organisation.

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Colocation vs cloud: which is right for your business?

Colocation vs cloud for business: which is right for your organisation?

When you’re planning your IT strategy, deciding between cloud hosting and colocation services isn’t always simple. Each option has strengths, trade-offs and commercial considerations, and the right answer depends on your workloads, governance requirements, cost model and long-term growth plans.

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iso podcast

Podcast: on-going commitment to best practice - successfully maintaining seven ISO standards

We’re delighted to share the latest edition of the ISO Show podcast, produced by Blackmores UK Ltd, and featuring our very own Damian Edwards.

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Business broadband vs leased line comparison for UK businesses

Business broadband vs leased line: which is right for your company?

Your internet connection does more than keep emails flowing. It underpins your phone system, your cloud tools, your customer experience, and your team's ability to get things done. So when it comes to choosing between business broadband and a leased line, the stakes are higher than they might seem.

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Company news

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Senior leaders from the UK contact centre industry at the official launch of the Contact Centre Directors’ Guild.

Contact Centre Director's Guild formally unveils to champion UK's "unsung" industry

The Contact Centre Directors’ Guild (CCDG) has formally unveiled as a new, unified voice for the UK contact centre industry, backed by strategic support from Wavenet. Bringing together senior leaders from across the sector, the Guild has been established to elevate the profile of an industry that employs more than 1.16 million people - representing a staggering 3.4% of the UK working population - and plays a critical role in the success of business, public services and communities. An industry that works within a global network of contact centres with the UK being the jewel in the global crown offering the highest levels of service and sales excellence backed by global leading quality and regulation. Despite its scale and impact, the contact centre sector has historically lacked a single, coordinated voice at a national level. The CCDG aims to address this by providing a platform for collaboration among executive leaders, enabling the industry to speak more strongly on the issues shaping its future, from workforce development and customer experience to rapid technological transformation. The Guild’s formal unveiling took place at its launch event last month and follows an 18-month period of organic growth and behind-the-scenes development. During this time, it has built momentum through senior-level engagement both in and outside the industry, cross-sector collaboration and strategic planning. Its mission is to champion the sector as both a major economic contributor and a gateway to accessible, meaningful careers, whilst helping to future-proof the industry in the face of fast paced change. CCDG’s co-founders, Jane Thomas and Katy Forsyth say “The contact centre industry plays a vital role in UK business, the economy and society, yet it has too often been overlooked and has been under-represented. The Contact Centre Directors’ Guild has been created to change that, bringing together many of the industry’s senior leaders to establish a clear, collective voice for the sector at a national level. “By working collaboratively, we can elevate the profile of our industry, champion the opportunities it creates, and ensure that it is recognised not only for its economic contribution, but for the critical role it plays in supporting businesses, public services and communities, particularly in times of need. The Guild provides a platform for leadership, insight and continuous improvement, helping to future-proof the sector and ensure that it continues to thrive. The Guild is here to make a positive difference to the contact centre sector, it’s workers and the customers it serves’’ Barry Ward, Product & Strategy Director at Wavenet, agrees, saying, “The contact centre industry underpins how organisations connect with their customers, citizens and communities, yet its importance is often underestimated. At Wavenet, we believe it deserves far greater recognition. “That’s why we are proud to support the Contact Centre Directors’ Guild as a strategic partner committed to helping raise the profile of the industry and amplify the collective voice of its leaders. By working together, we can shine a light on the value the sector brings to the UK, while supporting organisations as they navigate rapid transformation in areas such as customer experience, technology and workforce evolution.” The Guild’s unveiling marks an important step in strengthening recognition for this vital sector that underpins UK economic success and business’ response during times of disruption, from supporting critical public services to enabling organisations to maintain continuity and customer support at scale. Alongside its advocacy role, the CCDG will provide thought leadership and strategic guidance to help organisations and their senior leaders across the industry navigate ongoing innovation in areas such as automation, AI and workforce and customer transformation, ensuring the UK contact centre sector remains resilient, competitive and fit for the future.

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Mitel Specialisation

Wavenet named Mitel Healthcare Partner of the Year and recognised as a Mitel 2026 Healthcare & Contact Centre Specialisation Partner

Wavenet has been recognised by Mitel as a 2026 Healthcare Specialisation Partner and Contact Centre Specialisation Partner, and was also named Mitel's Healthcare Partner of the Year at the company's Executive Partner Summit on 11 June 2026. Together, these recognitions highlight Wavenet's expertise in delivering communications and engagement solutions for organisations operating in demanding customer and service environments. Mitel announced its 2026 specialisation partners as part of its global partner recognition programme. Mitel says its specialisations recognise partners that have developed repeatable expertise in specific industries and solution areas, supported by strong performance, certifications, technical capability and customer success. Wavenet is listed in both the Healthcare and Contact Centre categories. According to Mitel, Healthcare specialisation partners deliver secure, reliable communication solutions that support care teams, improve coordination and enhance patient outcomes, while Contact Centre specialisation partners help organisations transform customer interactions through flexible engagement solutions. Barry Ward, Director of Product & Strategy at Wavenet, said: “We believe the greatest value for customers comes from combining the right products, technologies and expertise to create solutions that genuinely fit their needs. This recognition matters because it provides clear evidence that we are delivering on that promise.” Stuart Aldridge, Head of UK, Ireland & South Africa at Mitel, said: “This achievement reflects Wavenet’s continued investment in building deep expertise, delivering strong customer outcomes, and meeting the rigorous requirements of our Specialisation Program. “Wavenet’s commitment to excellence sets it apart in the market, and we’re proud to recognise its success.” Read Mitel’s full announcement here: Mitel Celebrates Partner Excellence and Expertise in the UK

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David Hayward - Director of Mobile

Wavenet appoints new director of mobile to drive next phase of growth

Wavenet, one of the UK’s most trusted managed services and security providers, is proud to announce the appointment of David Hayward as Director of Mobile, reinforcing its ambition to accelerate growth across its mobile and IoT portfolio.

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