Wavenet - the UK’s most trusted  managed service and security provider

Our mission is to enable a better connected, more productive and secure future for all. Understanding your challenges and driving your success.

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Simplifying technology, amplifying success

We empower customers to make their technology work smarter.

Through our broad portfolio in cyber security, connectivity, cloud and communications, blended with AI, automation and human-centric design, we help drive digital transformation that amplifies success.

Using our economies of scale, diverse vendor relationships and cutting-edge expertise, we are safeguarding the digital futures for organisations everywhere.

With CSAT consistently above 90%, customers praise our speed, responsiveness, and problem‑solving, proving our team’s agility, professionalism, and commitment to outstanding service.

Proudly celebrating success

What our customers say

How businesses have transformed their operations with Wavenet.

All case studies
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“Wavenet have been a valued supplier to us for over fifteen years. Always competitive with prices – striving to provide the best value for money. They provide both comprehensive helpdesk support and ad-hoc/best endeavours support for other software / hardware issues. Any escalations are handled professionally by our Wavenet Account Manager”.

NatWest Group

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"From a customer perspective, this technology will deliver a greater choice around how and when customers contact us. A suite of analytical tools will allow us to effectively and continuously improve the service we provide".

DVLA

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“Through the transformational activity, Wavenet has proven themselves to be a strong and determined partner helping the Trust achieve its objectives.”

Sussex Partnership NHS Foundation Trust

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“The project with Wavenet was exceptionally well managed, in a really good and controlled manner. They followed it through and delivered on their promises.”

The Disabilities Trust Group

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"Wavenet is very closely aligned with what we are doing to streamline and make our processes more efficient and provide a better quality of service internally to our staff, which should lead to happier people and happier clients"

Ian Williams

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"The peace of mind that comes with having fortified security and a robust IT infrastructure is indescribable. The inclusion of work area recovery is essential for continuous and trusted connections during clearing."

Birmingham City University

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"Microsoft Teams on RealWear has the potential to reduce downtime, as well as dependence on handheld devices in dangerous work environments".

Porterbrook

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"The Wavenet team were always on hand to answer any questions and provide help and support when needed, special mentions need to go to our account manager and the provisioning team."

BHP Chartered Accountants

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The PSTN switch‑off: is your business ready?

The UK’s traditional phone network is shutting down, and every business must move to digital alternatives before service ends. We help you upgrade smoothly, avoid disruption, and stay fully connected.

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Upgrade before the PSTN switch-off
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Windows 10 end of support

From October 14, 2025 the support for Microsoft Windows 10 has now ended. While your PC will continue to function - this means no more free software updates, technical support, or security patches via Windows Update. If you haven’t yet upgraded to Windows 11, we can still help.

Migrate to Windows 11 now
Building your tomorrow

What we can do for you

Intelligent connectivity
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Unified communications ​& voice
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Cyber security (CyberGuard)
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Business continuity
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Cloud & modern workplace
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Mobile & IoT
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Finding the right fit

IT solutions for every sector

Industries & Sectors overview
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Public sector

We’re a verified supplier to the public services sector, helping organisations in healthcare, education, and government.

Explore public sector IT services
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Education

Helping schools and Multi-Academy Trusts harness technology’s transformative power to deliver the best possible learning experiences.

Explore education IT services
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Healthcare

Providing healthcare organisations including NHS Trusts and GP Surgeries with secure, reliable IT networks and communication tools.

Explore healthcare IT services
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Housing

We help Housing Associations with their IT networks and cyber security provisions, helping them operate efficiently and securely.

Explore housing IT services
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Legal

Providing the legal sector with secure, reliable, cost-effective IT solutions that harness the latest digital technology.

Explore legal IT services
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Commercial real estate

We deliver market-leading managed services with unbeatable SLAs to commercial landlords, building operators, and their customers.

Explore real estate IT services
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Financial services

Helping the financial sector maintain and future-proof secure, efficient, and compliant IT operations, to support you through digital transformations.

Explore finance sector IT services
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Manufacturing

Helping the manufacturing sector thrive in a busy, demanding environment by enhancing their IT networks with secure, reliable, cost-effective IT solutions.

Explore manufacturing sector IT services

Strategic Partners

At Wavenet we work with our customers to help them add services, expertise and value to their own customers.

Find out below how we are working with organisations in commercial real estate and flexible work space to deliver scalable, robust and secure networking and connectivity solutions to their tenants.

And how through our wholesale division, we are offering our diverse range of products and services for resale, allowing organisations to better retain and attract new, larger customers all underpinned by Wavenet's full support and expertise.

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Commercial real estate and flexible space technology

We deliver market-leading managed services with unbeatable SLAs to commercial landlords, building operators, and their customers.

Wavenet Connected
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Give your customers more with Wavenet wholesale

Provide your customers with more choice for minimal effort with Wavenet wholesale for technology dealers, resellers, or distributors looking to expand their portfolio.

Wholesale partners
Trusted Partners

Our exceptional network of partners

We deliver the ideal solutions for every scenario by expertly combining the best offerings from all the leading vendors.

All partners
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Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

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Understanding Windows 10 Extended Security Updates (ESU) - what your business needs to know in 2026

As of 14 October 2025, Microsoft officially ended free security updates for Windows 10. Organisations that continue operating Windows 10 devices today - in 2026 - are now doing so in a post‑support environment, relying either on paid Extended Security Updates (ESU) or accepting increasing cyber risk. Windows updates are the backbone of endpoint security, identifying new vulnerabilities and closing them before attackers exploit them. Since the end of support deadline passed, unpatched vulnerabilities accumulate quickly, creating growing exposure across any estate still running Windows 10. Continuing with Windows 10 in 2026 can lead to: Higher cyber‑attack risk, particularly ransomware Compliance issues (Cyber Essentials, ISO 27001, GDPR, FCA/financial sector requirements) Reduced software compatibility with modern applications and security tools Increased helpdesk overhead due to outdated hardware and OS issues For organisations, this is no longer preparation for a future deadline - it’s about reducing risk now and completing the transition to a modern, supported operating system. Your organisation’s options in 2026 Businesses now have three strategic pathways depending on their hardware, budget cycle, and deployment readiness. 1. Upgrade existing compatible devices to Windows 11 If your current hardware meets Microsoft’s requirements, upgrading remains the fastest and most cost‑effective way to move away from Windows 10 ESU dependency. Benefits include: Ongoing security updates Modern protection (TPM 2.0, enhanced kernel security, improved identity protection) Support for AI‑powered features and future Microsoft roadmaps Lower risk and long‑term stability If your business has Windows 10 machines still capable of upgrading, this should be the first route explored. 2. Refresh your estate with Windows 11‑ready devices Many Windows 10 machines still in use in 2026 are now five to eight years old, and often: Fall below modern security standards Cause productivity bottlenecks Increase support tickets Consume disproportionate IT resources A structured hardware refresh offers: Predictable lifecycle management Improved reliability and performance Standardisation across departments Compatibility with modern security and MDM tooling Wavenet supports staged refresh programmes aligned with fiscal planning, ensuring minimal business disruption. 3. Continue using Windows 10 with Extended Security Updates (ESU) Microsoft’s Windows 10 ESU programme is still available, but it is: Paid per device, per year Increasing in cost each year (designed to encourage migration) Security‑only - no features or performance improvements A temporary safety net, not a long‑term strategy ESU is most appropriate when: Line‑of‑business applications are not yet Windows 11 certified You need additional time for a phased rollout Budget cycles are delaying upgrades or refresh Remote / operational environments require longer transition periods Most organisations still using ESU in 2026 should plan to exit it within the next 12–24 months. Assessing your Windows 11 readiness in 2026 At this stage, businesses need more than a simple device‑level compatibility check. A comprehensive analysis includes: Hardware readiness across the estate Application and vendor compatibility Driver and firmware validation Intune / MDM alignment Security baselines and policy impacts User profile and data considerations Deployment sequencing and pilot planning Wavenet offers full readiness assessments to provide a clear view of which devices can be upgraded, which require replacement, and where ESU may remain temporarily necessary. Why 2026 is a critical year for migration With the end of support now behind us, delaying migration further increases: Security exposure Operational risk Compliance penalties ESU costs End‑user frustration from aging hardware A well‑structured migration programme delivers: A secure, modernised endpoint environment Lower long‑term support cost Improved employee experience Better alignment with Microsoft’s cloud and security roadmap Many organisations are now accelerating migration to remove the remaining Windows 10 footprint entirely. How Wavenet supports your Windows 11 journey Wavenet provides end‑to‑end Windows 11 migration services, including: Estate discovery & readiness assessment Hardware lifecycle planning and procurement Application compatibility testing Managed upgrade or Autopilot deployment Configuration, security baselines, and Intune alignment ESU planning (where absolutely necessary) Phased rollouts with minimal disruption Whether you’re upgrading compatible devices, refreshing your estate, or transitioning off ESU entirely, Wavenet ensures a smooth, secure, and controlled migration.

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Everything you need to know about network observability

This article is a useful 101 reference for network observability. What is it? Why does it matter? What are the benefits and outcomes from embracing it?

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The PSTN switch-off: it's more than just telephones

The PSTN switch-off is a major shift in telecommunications. It's not just about phones. This transition affects many services beyond traditional landlines.

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Cyber Essentials Plus

Cyber Essentials vs Cyber Essentials Plus

Think of your business’s digital security like a health check-up. You can fill out a detailed questionnaire yourself, confirming you’re following healthy habits. Or, you can have a doctor perform a full physical, running tests to verify everything is working as it should.

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Top benefits of Business Continuity Managed (BCM) planning software

What would you do if a burst pipe forced everyone out of your office tomorrow? If a burst pipe or sudden outage forced your entire team out of the building, would you still be able to access your business continuity plan? For many organisations, the answer is no. Their plan lives on a server they can’t reach or sits in a binder inside the evacuated office.

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Managed services vs IT support: key differences & benefits explained

Choosing between managed IT services and traditional IT support can be challenging. Both options offer unique benefits and cater to different business needs.

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Company news

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Wavenet partners with Smarsh to provide elevated call recording services

Wavenet has announced its new strategic partnership with Smarsh, the global leader in communications intelligence. As one of the UK's most trusted managed services and security providers, this collaboration marks a significant step in Wavenet's mission to expand its offering in this space, empowering organisations to modernise call recording using AI and other features to enhance user experience.

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Wavenet launches CyberGuard Net360

Wavenet, the UK’s most trusted managed service and security provider, has launched CyberGuard Net360, a new service designed to help businesses gain full visibility, security and control across complex network environments.

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Wavenet partners with Zoom to supercharge cx and team collaboration

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce its new strategic partnership with Zoom. This collaboration marks a significant step in Wavenet’s mission to expand its offering in the enterprise collaboration and customer experience (CX) space, empowering organisations to modernise communications, streamline workflows and enhance user experience.

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