Posts by Wavenet

The challenge: IT complexities in hybrid workspaces The shift to hybrid work has transformed commercial real estate. Landlords and operators now face growing pressure to offer secure, seamless, and tech-enabled work environments that meet modern tenant expectations. However, this shift introduces its own IT challenges:

The UK is the third most targeted country1 in the world for cyber attacks with more than 70% of medium to large businesses experiencing a cyber breach within the past year2. Public sector organisations, in particular, face unique cyber security challenges, as they manage sensitive data ranging from personal information to national security details. This makes them prime targets for increasingly sophisticated cyber threats, demanding that public sector systems and infrastructure evolve to meet these rising risks.

Contact centre operators running legacy on-premises solutions face critical decisions as they modernise and migrate to the cloud. For Avaya customers, this challenge has become even more complex with Avaya's strategic pivot to focus on larger enterprises and hybrid cloud solutions.

Universities across the UK are already preparing for the crucial Clearing period - a time to connect with prospective students and ensure every remaining course place is filled. For students, it’s a vital second chance to achieve their ambitions, and for universities, it’s a key opportunity to showcase their strengths.

Building more meaningful personal relationships with customers could help banks boost their revenue by up to 20%1. By moving your contact centre to the Cloud, you will have access to the tools you need to provide more human experiences that not only meet customer expectations but exceed them – leading to a positive impact on your business.

As a leading managed service provider (MSP) we understand that for the NHS and other public healthcare organisations the deployment of Microsoft 365 is unique. Our Microsoft 365 Management services include all the core functionality you’d expect covering Office, EMS and Windows Enterprise but also includes your specific NHS configurations and processes such as TANSync, Hybrid Identities, Single Sign On (SSO) and the NHS joiners movers and leavers process (JML) with its linkage to NHS Mail and the Electronic Staff Record (ESR).

Enhance your patients care, improve operational efficiency, and stay competitive by maximising use of your investments in Microsoft 365

Welcome to the future of work The way we work has evolved, and so have the tools, platforms, and devices we rely on. As many of us have embraced hybrid or flexible work patterns, the expectation to work seamlessly online from various locations has become the norm. But is your technology up to the task?

Academic institutions are going through a large-scale change in the way they communicate. Yet, many institutions still rely on outdated systems that struggle to cope with these demands. The solution is a cloud-based communication system that works with institutions to improve processes.