With a richer feature set, Microsoft Teams is set to replace Skype for Business as the core communication client for Office 365.
With forward thinking businesses making the move to remote and home working arrangements, our guide provides you with tips to ensure you make the most of your online meetings.
Keep your data safe and mitigate the risks of storing all your data with one provider.
About Italik Italik is a fast-growing independent IT services company and Microsoft Silver Partner helping organisations that need to connect people securely so that they can succeed and scale.
Helping you improve workforce productivity, deliver more efficiently and save your business money. Technology has played a significant role in the world of business for several years, but the evolution of AI machine learning has completely changed the working environment forever – not least in regards to staff training and employee development. Machine learning(not strictly a robot) enables AI systems to scientifically examine algorithms and statistical data to autonomously develop new tasks. This can support improvements in many settings, particularly the cloud contact centre. Here’s how machine learning actively supports employee development.
Why wait for Skype for Business to retire before upgrading to Microsoft Teams? It might be easier than you think! Here's our top 10 considerations for Upgrading.
Working from home is at the forefront of many employers minds and is a great option for business continuity and disaster recovery when faced with the unexpected. These are our top tips when working from home using Microsoft Teams.
Contact centres are an integral part of any modern business offering, especially for companies that aren’t restricted to their local audience. Therefore, every business owner and IT specialist should know what to expect from evolving contact centres.
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