Posts by Wavenet

Become a super user with our guide to all keyboard shortcuts for both Windows and Mac.

We are thrilled to share that Wavenet has entered The Big Goal, a new Industry-wide national 5-a-side football tournament delivered by the acclaimed football-led charity, the Street Soccer Foundation.

The healthcare system remains a significant ‘easy target’ for cyber criminals. As such, the rise of cyber-attacks in the UK should be a top concern for our healthcare system. 2023 data from Indusface revealed that 52% of health and social care businesses are disproportionately targeted compared to the 49% average of UK businesses, with the sector ranked fifth most likely to be attacked.

As BT accelerates its plans to migrate the UK voice network from copper to fibre, the pressure to change solutions becomes ever more urgent. BT will withdraw the Wholesale Line Rental (WLR) service by 2027. It sounds an age, but it isn’t. Schools need to be thinking about their future communications solutions.

In this blog post we explore how SASE helps Housing Associations and Local Government Associations deliver more secure and agile working environments.

The direct cost, recovery cost and long-term cost of security breaches are growing year-on-year. According to the 2022 Cyber Security Breaches Survey, 39% of UK businesses identified a cyber security breach or attack with the average cost of a data breach being between £4,200 and £19,400.

A critical element to the longevity and survival of any business is that they adopt an all-encompassing cyber security and disaster recovery strategy. Advancements in technology mean that the world is becoming more digitised and, as this trend grows, cyber-crime grows alongside it. From customer service to communication and accounting, there is a heavy reliance on technology for many enterprise operations. From hosted desktops to cloud backup and virtualisation, software and computing has become integral for every business. But as companies have become savvier, so have the cyber-criminals looking for vulnerabilities – there have been instances where sophisticated hackers have been able to orchestrate attacks without disrupting a business’s day-to-day operations.

A worrying number of UK businesses still are not aware of the benefits of the Government-backed Cyber Essentials scheme. This is problematic as according to the 2022 Cyber Security Breaches Survey, 39% of UK businesses identified a cyber security breach or attack with the average cost of a data breach being between £4,200 and £19,400. This is particularly concerning since 56% of businesses hold personal data on customers in the cloud. However, there are methods that can be implemented to reduce the risk of data breaches. One such way is through being Cyber Essentials accredited.

Transforming the way Housing Associations communicate with people. Amid these testing times, housing associations are pooling resources, and maintaining a flow of clear and accurate information to their communities, stakeholders and staff. However, some organisations still use traditional contact centre and communication tools, which restrict staff working from home or remotely effectively. Increased inbound calls have also resulted in long wait times, impacting service delivery. 8x8 Cloud communications technology helps thinly-stretched organisations to ensure seamless business continuity while offering a blueprint for future business resilience and agility.