It is likely at this point that you have heard the term SD-WAN as the latest buzzword in the networking world and there is a good reason for it, as it is the future for networking. As a growing number of vendors have adopted the term, if you haven’t already, you are likely to be hearing of it soon. Gartner predicts that 30% of users will be managing their WAN through software within 3 years. So, are you network-ready for tomorrow?
For a long time, businesses resisted the opportunity for employees to use their own mobile devices. And yes, there were several good reasons for companies to be cautious about the idea. Historically, smartphones were easy targets for hackers, and users sometimes underestimated how catastrophic the consequences would be. It was far easier to distribute mandatory devices, and control the software and access on every single one.
Data Cabling isn't just about making things look neat and tidy, it's about future-proofing your business.
When researching VOIP telephony, or the general topic of unified communications, you will come across a protocol known as ‘SIP’. SIP stands for session initiation protocol, and it’s responsible for starting and finishing calls on your unified communications system.
What is VoIP? VoIP stands for ‘Voice-over-IP’ and is a new(ish) business telephone service that uses internet based lines, as opposed to the conventional digital telephone lines, such as ISDN (Integrated Services Digital Network) lines. Because VoIP uses the internet, a good internet connection is required for a good real-time voice connection with minimal latency.
It’s been a common question in the business world over the past few years, what’s all this SIP about?
Businesses need to deal with customers efficiently and effectively, which calls for constant improvement in their telephone system. In addition, they need to minimise issues such as unauthorised use of telephone services and toll fraud (Phone Hacking).
VoIP Phone Systems can have advanced features, if there is a requirement. They can simply be added to the monthly package so there is no need for costly installs or downtime. Advanced features are particularly useful for companies that have to work quickly and efficiently. CRM Integration Functionality One such feature is CRM Integration. When a call comes in, a preview window displays the phone number that’s calling in, the name of the contact, company name, if it’s saved in the system. This is particularly useful to save details of suppliers and customers. If it’s an important customer, you can make an extra effort to pick up the call quicker and even say the company’s name who is calling in to ensure that you give them an extra personal service.
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