The Benefits of Hosted Voice

01/04/21 Wavenet
Benefits of Hosted Voice Featured Image

With the ISDN/PSTN switch-off on the horizon, many businesses are looking towards new technologies in order to support them as the switch-off progresses. Hosted Voice is the perfect solution to provide innovative, flexible and scalable voice services.

 

direct case study graphics-04What is Hosted Voice?

 

Give your staff the ability to work from anywhere. A cloud-based phone system gives your business the flexibility and scalability to grow, taking your desk phone anywhere you have an internet connection.

 

This means your employees will have access to the Hosted Voice service at any time, wherever they are. Hosted Voice takes total advantage of VoIP (Voice over Internet Protocol) technology, bringing all the great features and benefits of that service to your devices. The service is also entirely scalable, so it can grow with your business and if you ever move premises or open new offices it can easily move with you.

 

 

 

direct case study graphics-09How does it benefit businesses?

 

Hosted Voice brings an array of advantages to benefit businesses of all sizes and sectors;

 

Focus on your core business

 

Hosted Voice allows you to focus on your business, by increasing your competitive advantage and removing the headache associated with managing multiple services through multiple suppliers. 

It also frees up your IT teams time to focus on critical business needs rather than managing and maintaining a phone system.

 

Reduces costs

 

One of the biggest benefits of Hosted Voice services is the cost. With no costly onsite PBX to purchase and maintain, CAPEX is freed up for use elsewhere in the business.

Maintaining Hosted Voice services also reduce the need for costly onsite engineer visits as the system is manager remotely by your supplier.

 

Remote working capabilities

 

In an increasingly remote working world, Hosted Voice provides and agile and flexible solution to support this. Businesses can run effectively wherever their employees are based and with the same reliability associated with the office.

 

Remote working also supports a business continuity planning meaning should the office be unable for any reason employees can easily work from home.

 

Scalability

 

Hosted Voice provides a scalable platform to adapt to the needs of your business. Whether this is growth or seasonal peaks, Hosted Voice can easily be scaled to support your requirements.

 

Increased productivity

 

Hosted Voice improves employee productivity and business processes. With everything employees need at their fingertips there's less time spent switching between platforms to complete their work.

 

 

 

direct case study graphics-01How does Hosted Voice benefit employees?

 

Hosted Voice not only benefits businesses, but also benefits employees.

 

Productivity

 

Productivity dramatically increases when employees have the appropriate tools right at their fingertips. With communications all bought into one single platform getting the job done is faster and easier than before.

 

Control

 

The ability to control how you interact with colleagues and customers allows employees to focus easier. Communications between teams is easier and customer contact is simplified. 

 

Flexibility

 

With the flexibility to work anywhere employee engagement and attrition is improved.  Being able to access all services regardless of location maximises employee efficiency.

 

 

 

direct case study graphics-03Why switch now?

 

With PSTN set to be switched off in 2025 and the withdrawal of ISDN, which supports traditional broadband services run over copper lines this will have a great effect on all businesses in the UK that currently use traditional broadband or telephony.

 

Switching to Hosted Voice now gives your business access to the connectivity of the future that is designed to meet our ever-growing digital needs. No signal loss, no degradation and no loss of performance offers your unrivalled connectivity to your customers.

 

 

 

direct case study graphics-06Why Choose Wavenet as your Hosted Voice Provider?

 

With over two decades of experience in networking and connectivity for businesses, and with more than 100 highly trained and UK-based engineers, we are passionate about providing your business the very best solution that meets and often exceeds your needs. Working with you to understand your business before suggesting the right solution.

 

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