Microsoft Teams can now be your phone system

In 2016, 43% of employees worked remotely, at least some of the time and the ability to make calls remotely has, up until now, been one of the benefits of mobile phones, though not everyone likes to give out that direct contact.

Consider also the coming ‘ISDN Switch Off’. Businesses still using the ageing telephone network need to find an alternative that not only replicates the existing feature-set but expands it to facilitate the emerging trend of simplification throughout business operations. After all, more than 40% of enterprises are planning to converge their UC applications around a single vendor.

There are plenty of VoIP and SIP solutions available, but they don’t bring the level of integration and simplification businesses have come to expect with their wider suite of frequently used software. Enter TeamsLink from Wavenet, with the ability to make and take calls directly from your computer, as well as a host of collaboration and 3rd party integrations features that enables Microsoft Teams to be your go-to application for

anything business-related.

Simplification of services

With TeamsLink, staff can contact anyone straight from their computer, negating the need for traditional handsets. Staff can use their own preferred audio equipment, the in-and-outputs on the device, a Teams

certified headset or, for those that prefer a physical ‘telephone’, Teams compatible handsets are available.

Microsoft Teams can now be your phone system. Through incorporating the Calling functionality within Teams, staff don’t even have to leave the app from most of their workflow. Colleagues can be reached via instant messaging or a call, documents are stored centrally, as well as project information, and managers can access call logs and reports from within the application. Saving time searching for the right version, finding that one email and switching between multiple applications to collate data.

Your office, wherever you are

Staff can make (and take) calls wherever they are, whilst still appearing to call from their office phone number. If the recipient is busy, assistants or administrators can ‘park’ calls and send a message to the intended recipient to see if they’re free. If they are, the call can be picked up straight away, from their mobile.

Especially when you’re on the move, it can be hard to find that one file you need to amend and if you forgot to download it before you left the office, you may even be completely out of luck! With Microsoft Teams, all your

files, important information and correspondence are in one place and updates automatically, as soon as you connect to a public network. This allows you to spend less time finding your documents and more time improving them, without having to worry if you’ve downloaded the most recent version.

App integration and customisation

Within the Teams application, there are 300 supporting apps from the likes of Cisco, Trello, Evernote and more for even better integration with your existing workflows. There’s also the ability to create your own app for Teams, for a truly bespoke and unlimited experience.

Reporting is made easy with active user reviews and client device information is easily available, and with Microsoft Planner integration, project managers can keep on top of their tasks easily; from conception, through to deployment and review.

With such a deep level of integration, both with Microsoft’s other software products, as well as 3rd party applications, Microsoft Teams has the potential to become the only application businesses need to get the

majority of their work done. In fact, in its short time, 91% of the Fortune 100 (as of 2019) are already using Teams, so why aren’t you?

Why Wavenet Wholesale?

Wavenet Wholesale are leading the way in Telecoms aggregation. Simplifying the ability to procure multiple services from multiple suppliers via our real-time portal.

We are constantly forging new and relevant relationships with key vendors, network providers and solution architects to ensure our Partners have the latest technology at their fingertips.

Partner with Wavenet Wholesale and ensure you close every deal.