Blog

The number of people working from home instead of offices has exploded over the past year or so. The pandemic is the main cause for that, of course, but even as things return to normal, it’s expected that some level of remote working will remain.

Many businesses are turning to internet-based telephony today, well in advance of the switch off date. They want to be able to make calm and considered choices about the best all-IP solutions for their needs.

The number of people working from home instead of offices has exploded over the past year or so. The pandemic is the main cause for that, of course, but even as things return to normal, it’s expected that some level of remote working will remain.

Breakout rooms have become even better, helping you manage your meetings and fostering creativity and communication.

In a world where most of our working day, including meetings, is conducted online, it's now more important than ever to be mindful of working safely and securely.

Multi-vendor DDoS attacks are on the rise, and businesses must protect themselves from the devastating consequences.

Backup is one of the most important strategies for protecting your business continuity and ensuring in the face of a disaster whether natural or man-made. Without a backup plan in place, critical data essential to the running of a business can be lost for good, the results of which can be catastrophic.

Welcome to the final blog in our series on Agent Experience (AX). By now you should have a good understanding of what AX is, why it’s a serious challenge, and how to improve yours. Now it’s time to talk about the pay-off – and potential – of that improvement.

Learn about apprenticeships, from an apprentice.