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Breakout rooms have become even better, helping you manage your meetings and fostering creativity and communication.
In a world where most of our working day, including meetings, is conducted online, it's now more important than ever to be mindful of working safely and securely.
Multi-vendor DDoS attacks are on the rise, and businesses must protect themselves from the devastating consequences.
Backup is one of the most important strategies for protecting your business continuity and ensuring in the face of a disaster whether natural or man-made. Without a backup plan in place, critical data essential to the running of a business can be lost for good, the results of which can be catastrophic.
Welcome to the final blog in our series on Agent Experience (AX). By now you should have a good understanding of what AX is, why it’s a serious challenge, and how to improve yours. Now it’s time to talk about the pay-off – and potential – of that improvement.
Learn about apprenticeships, from an apprentice.
In February's issue of Comms Dealer magazine contributors discussed the question: 'Is the skills issue improving or worsening?'
As hybrid working becomes a reality, we're looking more to apps and technologies than ever before to bridge the gap between working in the office and remotely.
Remote and Hybrid Working COVID- 19 has changed the world forever, none more so than the world of business where most of our daily activities are now conducted virtually.
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