Blog

The pandemic has changed our views and experiences of so much it's almost difficult to remember what "normal" was. As the pandemic stretched from weeks into months and beyond, it's pertinent to question what the future looks like - certainly for the contact centre arena anyway.

Ready to make the move to a Cloud Contact Centre? Discover how shifting from an on-premise contact center can transform operations, contain costs, and improve customer and agent satisfaction.

Are you interested in how artificial intelligence (AI) might impact your contact center? The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact from fiction. What are the practical benefits of AI today? What kind of challenges arise from automation? What are the underlying technologies at play?

Is Cloud Server Hosting right for you? Cloud server hosting is a way for businesses to host their data, email, applications and other services externally in the cloud safely and securely

What is SD-WAN? A software-dened wide area network is a virtual WAN overlay that enables businesses to deploy hybrid or all broadband WANs using multiple types of connectivity.

Are you weighing the benefits of cloud storage vs on-premises storage? If so, the right answer might be to use both — a mix of on-premises and public cloud services with data mobility between the two platforms.

Does your Data Protection really protect your data? 10 questions to see what your data protection might be missing

Connecting your Business to your Customers Discover how Hosted Telephony reduces CAPEX, improved BC/DR and provides you with an agile and scalable solution.

In the workplace, communication is key. Whether it’s the office, shop floor or a construction site, fast and efficient communications are vital if you want to run a successful business.