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Keeping your Teams safe Working from home is set to be the new normal. If there's one thing that can be said for a global pandemic, it definitely accelerated the digital transformation timeline for many businesses and it comes as no surprise that MS Teams became the centre of this for many.
As demand soars so does the need for back up At the start of the pandemic, the demand for Microsoft Teams grew. Working from home is set to be the new normal and it stands to reason then that there is an ever-increasing amount of vital data in Teams that needs protecting.
Contrary to popular belief, a Call Centre and Contact Centre are not one and the same.
5G Is accelerating digital transformation in the workplace.
When Compliance Matters The Financial Service industry is one of the most heavily regulated. Whether your business is insurance services or fund management compliance is key, and with more businesses than ever adopting Microsoft Teams it's imperative that compliance is taken in to consideration.
Why do I need a separate backup strategy? There's a commonly held misconception by IT professionals that cloud services such as Microsoft O365 services do not require a separate backup strategy. This can lead to business critical data being compromised.
About The Customer This UK charity deployed a cloud-based communications system from Wavenet to increase efficiency within its call centre and to boost workforce connectivity across the entire organisation.
Improve your Productivity Many organisations are re-evaluating the tools in their toolkit to help ensure employees remain productive and connected while working remotely
About This Partner As a growing business this partner wanted to replace its previous on-premises Skype for Business telephony solution with a more sophisticated cloud-based platform suitable for Contact Centre and back-office staff, without any downtime in the switchover.
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