Posts about AI

The world of cyber security is in constant flux, as hackers and cyber security professionals battle it out to stay one step ahead of one another. As technology continues to advance, so do the tactics of cyber criminals, who are exploiting vulnerabilities at an alarming rate. Organisations need to brace for a new wave of threats driven by advanced technologies and increasingly sophisticated attack vectors.

Siloed data, outdated systems and inefficient processes are compromising business performance. Businesses that fail to modernise their infrastructure will ultimately create a barrier to adopting modern technologies, which will lead to lack of innovation and scalability, and in some cases, a backward trajectory.

As tech advancements and innovations continue to evolve, supporting increased productivity and automation across our industries, it’s only natural that organisations start to look to smart technology to help them identify places they can push their efficiencies and offer support managing demanding everyday workloads.

Is your business Copilot-ready? In a bid to take advantage of the advanced productivity and automation benefits that Microsoft Copilot offers, businesses have rushed the implementation of Copilot without considering wider repercussions, which might after the security of their infrastructure.

Almost a fifth of UK households live in social homes.

Can AI truly benefit CX? The year 2020 brought about many things, the major one being COVID-19. It was also the year of facemasks, social distancing and hand sanitiser. But there was, as we look back in hindsight, brilliant aspects to the year that will go down in history as one of the worst in decades. AI is undoubtedly a positive aspect of 2020. But despite the surge in businesses all scrambling to adopt it, keen to pave a way to their recovery out of the pandemic, many are sadly not learning lessons from the year COVID struck changing the face of businesses worldwide.

Keeping your customers happy is your number one priority, but your agents need to be productive and efficient to achieve this. In a remote working world, how do we achieve this?

Think about what it takes to keep your customers happy and your service agents productive. Now think about how you'll achieve this away from the office.

Multi-network SIMs are ideal for any IoT-focused business that wants to implement connectivity on the move.