Sales and Marketing are typically two distinctive departments with two very different approaches, although aiming for the same end goal they can too often end up working in silos.
In February's issue of Comms Dealer magazine contributors discussed the question: 'Is the skills issue improving or worsening?'
How can channel organisations most effectively differentiate and create loyalty in an increasingly competitive market?
In Comms Dealer November 21 issue, industry leaders discuss turning cyber threats into opportunities.
Conversations around sustainability and reversing environmental decline are urgent and necessary within our industry.
The telecoms and ICT industry is now well into one of its biggest growth opportunities in modern history. Many organisations are now seeing the benefits of UC with the shift to home working. But the question is, what next? We asked Barry Ward to share his views and industry insights.
Do you remember the time when resellers would simply sell a telephone system, bolt on a maintenance plan, pop the deal on a lease and react to any requests from the ens user? Customer service was limited to occasional phone calls to check-in.
The last year has seen technology road maps accelerate at a rate nobody ever could have predicted, organisations have needed to become remote, flexible, agile and secure at an unprecedented pace, that many were unprepared for. Due to current realities, the industry as a whole has delivered infrastructure enhancements and technical deployments that were years in the making, within twelve months.
According to research carried out by Zen Internet, almost one in four British businesses are unaware that a range of Wholesale Line Rental (WLR) voice and broadband products.
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