Posts about Ebooks

Full-Fibre Future The ISDN switch-off is on the horizon, download our free guide to see what it means for you and what you need to do next.

The adoption of unified communication (UC) is accelerating as businesses recognize its value by bringing together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.

Is your data truly safe? Ransomware is one topic that doesn't seem to be losing momentum anytime soon.

DDoS Attacks are Evolving. They can have devastating effects on businesses of all sizes and it has now become a matter of when not if your business will be targeted.

Helping you control how, where and when you deal with incoming calls. Wavenet offer a vast portfolio of virtual, non-geographic telephone numbers from within the UK and from countries around the world, which means your potential to conduct business is almost without boundaries.

Keeping an eye on the bottom line No matter where you are located, what size your business is or what industry you are in reducing the costs associated with running your business is probably one of the few universal goals of any business.

Ready to make the move to a Cloud Contact Centre? Discover how shifting from an on-premise contact center can transform operations, contain costs, and improve customer and agent satisfaction.

Are you interested in how artificial intelligence (AI) might impact your contact center? The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact from fiction. What are the practical benefits of AI today? What kind of challenges arise from automation? What are the underlying technologies at play?

Is Cloud Server Hosting right for you? Cloud server hosting is a way for businesses to host their data, email, applications and other services externally in the cloud safely and securely