Do you remember the time when resellers would simply sell a telephone system, bolt on a maintenance plan, pop the deal on a lease and react to any requests from the ens user? Customer service was limited to occasional phone calls to check-in.
Sometimes it takes a large scale event for us to change the way we think about things. The COVID-19 pandemic has certainly been a facilitator for many businesses and their approach to the modern workplace. As we look towards the future and look back at the lessons we’ve learnt, it’s time to ask: “Is hybrid-working the new normal?”
No business remains unaffected
Top Tips from Microsoft to help you and your customers work productively from home.
Rewind the clock twenty years and ‘business collaboration’ was either a meeting or conference call. Advances in technology have since allowed us to collaborate in more natural ways, like video calling and telepresence.
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