Microsoft rolls out a new experience in Insights, helping us focus on our wellbeing and productivity.
As conducting meetings virtually becomes the norm, Microsoft is now providing us with the ability to customise how our meetings look with the use of apps directly within your Teams client.
Keep yourself and your team members organised with Lists in Microsoft Teams.
A business continuity plan is not just about considering your business and it's employees, but it's customers too and this is even more important in the Contact Centre industry.
Frontline was certainly never a term we associated with customer service reps, supermarket staff or other workers providing essential services, but the pandemic has changed that.
No Business Remains Unaffected It's safe to say the pandemic has had a significant impact on all business, regardless of their sector, size or customer base. One of the biggest challenges has been the switch to long-term remote working.
COVID-19 has been the accelerant for digital collaboration, homeworking and even wider adoption of Teams.
The before, during and after guide to running your online meetings like a professional with our 10 easy steps.
Meet, chat and collaborate inclusively in Microsoft Teams. An overview of the accessibility options available within Microsoft Teams to support visual, hearing and cognitive needs.
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