Posts about Security & Compliance (4)

Do you know how safe your data is? If you’re like many small businesses, the answer is “not very.”

What is a disaster?

On the 25th of May 2018, every organisation which is involved in the handling of personal data will enter a new world full of major challenges. Despite a vast amount of content already written on the subject and the fact that the acronym GDPR (standing for General Data Protection Regulation) has become the latest buzzword in our offices, a recent IDC report found that 40% of organisations are only just getting started and 17% still have no plans or strategy in place. With less than a year left until the GDPR comes into effect, we are here to talk about a solution which will add strength and value to your compliance strategy.

Businesses need to deal with customers efficiently and effectively, which calls for constant improvement in their telephone system. In addition, they need to minimise issues such as unauthorised use of telephone services and toll fraud (Phone Hacking).

Just imagine the day that you receive a Dear John email from a client. They state that their enquiry wasn’t dealt with in the right way and now they’re leaving you.