Posts about Unified Communications & Voice

Almost a fifth of UK households live in social homes.

Transforming the way Housing Associations communicate with people. Amid these testing times, housing associations are pooling resources, and maintaining a flow of clear and accurate information to their communities, stakeholders and staff. However, some organisations still use traditional contact centre and communication tools, which restrict staff working from home or remotely effectively. Increased inbound calls have also resulted in long wait times, impacting service delivery. 8x8 Cloud communications technology helps thinly-stretched organisations to ensure seamless business continuity while offering a blueprint for future business resilience and agility.

Nowadays, every blog article or editorial you read is hailing the virtues of collaborative working and the tech that supports this. Somewhere along the way, we lost sight of the most versatile piece of collaborative equipment we own. The humble mobile phone.

With remote working on the rise, global business and the move to a more fluid and flexible working model business are seeking the right technology to keep their teams connected.

Meetings in Microsoft Teams have evolved significantly since Teams' initial release in 2017 with COVID-19 being a catalyst for adoption across organisations.

March 14, 2017 – marked an exciting milestone for Microsoft's customers, partners, and employees with the general availability of Microsoft Teams. Starting with a unique point-of-view learning from Microsoft’s experience building communication and collaboration tools and from customer feedback on our products and those across the industry.

Breakout rooms have become even better, helping you manage your meetings and fostering creativity and communication.

In a world where most of our working day, including meetings, is conducted online, it's now more important than ever to be mindful of working safely and securely.

As hybrid working becomes a reality, we're looking more to apps and technologies than ever before to bridge the gap between working in the office and remotely.