About Pure Leasing Pure Leasing are an independent Vehicle Contract Hire & Leasing company based in the West Midlands.
About Plowman Craven As one of the largest surveying companies in the UK, Plowman Craven has spent more than 50 years providing a range of measurement and surveying services to the property, rail and infrastructure markets.
About TW Metals TW Metals is a leading global supplier of Specialty Metals. They stock and process Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminium, nickel, titanium and carbon alloy.
About Andrew Collinge Andrew Collinge is a family-owned hairdressing company based in the North West of England. It has five salons and is an apprentice training provider for 100 local salons
You'll have no doubt been aware of the impending PSTN switch off for a good couple of years by now. In fact, it's now less than five years before the switch off is completed.
About Riviera Insurance The Riviera Group was founded in 2016 and is made up of two entities, Riviera Insurance Insurance Services Limited which specialises in insuring private hire vehicles and All Sport Insurance Services Limited which specialises in providing insurance for sports professionals, semi-professionals, clubs and sporting associations helping them get affordable rates that don’t hinder their ability to play. Together the two businesses and 22 staff look after circa 5,000 accounts across the country from their office based out of Torquay.
Keeping your customers happy is your number one priority, but your agents need to be productive and efficient to achieve this. In a remote working world, how do we achieve this?
Teams guest access well be "on" by default from February 8th. We want to make everyone aware of an upcoming change to the default setting for Guests in Microsoft Teams
Remember the good old days? When the phone was the only way to interact with the contact centre? You could only queue as many calls as the on-premise ACD server could handle and your agents could work 9am-5pm? Well wake up, its 2021 and it's time to adapt to the new normal. In this article, I’m going to provide an idiots guide to unifying voice and digital interactions and tell you the things we as solution providers wish you knew!
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