Case Study: Freaks of Nature

About Freaks of Nature

Formed in 2016, Freaks of Nature are award-winning creators of plant-based desserts. Catering to dairy, gluten and egg free diets.

Based in Ossett, West Yorkshire, Freaks of Nature are leading the way in the plant-based dessert world. Their range includes lemon mousses, chocolate fudge hot pudding and cherry Bakewell hot pudding amongst others and is available in all major supermarkets.

Passionate and innovative, Freaks of Nature continue to expand their business and product line, with their site hailing as the largest dedicated gluten and dairy free, plant-based dessert factory in Europe.

The Challenge

As a rapidly growing business, the team need to stay in touch wherever they may be working. With business mobiles reliability is essential and a reliable data connection unlocks the ability to work remotely even where WiFi isn't available.

It's also essential for your customers and suppliers to be able to contact you. A lack of availability can have a direct impact on your reputation and bottom line.

Freaks of Nature knew they not only required a reliable connection for their team members to use but also one that offered value for money and reached out to Wavenet for help.

The Solution

Wavenet Account Manager Diana Agbonlahor took on the task of finding the perfect solution for Freaks of Nature. Making sure that the tech was up to spec and that the mobile tariffs were the best value.

After working closely with Freaks of Nature a suitable mobile solution and tariff were found. The handsets were deployed quickly, giving Freaks of Nature the freedom to conduct business wherever they may be working.

Tying this into pre-existing solutions with Wavenet means managing bills are much simpler for Freaks of Nature with a one bill, one point of contact solution. Wavenet keeps a keen eye on developing tech, ensuring that the most innovative and future-proof solutions are part of our mobile offering.

The Results

Business mobiles can drive significant changes to the way a business works. Freaks of Nature have been able to enjoy the following results.

Cost-Saving: Wavenet's one bill, one supplier, one point of contact removes bill shock and means it's easy for Freaks of Nature to manage their spend. Capping data limits, taking advantage of data pools and changing tariffs as and when needed.

Reliability: With unrivaled SLA's, connectivity to the big 3 carriers and dedicated account management Freaks of Nature have a reliable, agile solution.

Usability: The newest handsets suited to their needs means that everything they need to work remotely are at their fingertips.

Support: Dedicated Wavenet Account Managers are always on-hand to offer help and support to Freaks of Nature whenever they need it.

"Diana, our Account manager found solutions very quickly and made the change to a new mobile contract very easy for me. Handsets arrived on time and communication was very timely and efficient. A small issue with a couple of sim cards was also dealt with swiftly with one point of contact making things very easy to resolve from a customers perspective." - Zach Duncan, Commercial Director