Gamification - Empowering Your Agents To Deliver More

21/08/19 Wavenet

Motivation, recognition and admiration is important to your contact centre agents, enhancing their user experience and driving customer satisfaction.

Cloud Contact Centre, Contact Centre, Five9, Videos, Unified Communications & Voice

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With the shift towards remote work, the growing adoption of cloud services, and the increasing number of IoT devices, the traditional network security perimeter has all but vanished. This new paradigm calls for a reimagined approach to network security—one that is dynamic, scalable, and integrated. Enter Secure Access Service Edge (SASE) combined with Cisco Meraki’s cloud-managed networking.

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More than 800 fax machines are still being used by the NHS – almost four years after the Government's deadline for a total ban on them.

Conference crowd. Wavenet, StrongerTogether

Wavenet sales kick off 2024

As the Solutions and Strategy Director at DCS/Wavenet, I wanted to share a summary of our first Sales Kick Off event for the combined Wavenet and DCS businesses, held from the 10th to the 11th of September 2024 in Birmingham. This was the first time the respective teams have been brought together from both businesses, and with a packed agenda and over 500 attendees, including 28 partners, the scale and ambition for the event was impressive throughout the two days.

Gamification - Empowering Your Agents To Deliver More

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