Cloud Contact Centre, Contact Centre, Five9, Unified Communications & Voice, Ebooks
More than 800 fax machines are still being used by the NHS – almost four years after the Government's deadline for a total ban on them.
As the Solutions and Strategy Director at DCS/Wavenet, I wanted to share a summary of our first Sales Kick Off event for the combined Wavenet and DCS businesses, held from the 10th to the 11th of September 2024 in Birmingham. This was the first time the respective teams have been brought together from both businesses, and with a packed agenda and over 500 attendees, including 28 partners, the scale and ambition for the event was impressive throughout the two days.
Building more meaningful personal relationships with customers could help banks boost their revenue by up to 20%. By moving your contact centre to the Cloud, you will have access to the tools you need to provide more human experiences that not only meet customer expectations but exceed them – leading to a positive impact on your business.
Get all the latest news and insights straight to your inbox.
