Improving Patient Communication with Microsoft Teams

Hospitals and other healthcare facilities are under pressure constantly to improve communications for increased efficiency. But those communications cannot be rushed; an incorrect interpretation of a message can have catastrophic consequences, where the effective communication of a message can make a hugely positive difference to a patient's case.

Unified communications for hospitals is part of the healthcare profession’s move toward a more unified, streamlined approach all round.

By investing in unified communications for hospitals, healthcare professionals can expect improved efficiency and therefore more time to focus on the thing that matters most; their patients.

Good communication, though essential to any industry, is even more important to healthcare, where a misinterpreted or delayed communication could mean ramifications for the patient. TeamsLink is the ideal unified communications solution for the healthcare industry because we provide a cloud-based platform that integrates seamlessly with your existing platforms. Book a demo, or read on to learn more.

Streamlining Communications 

Healthcare today is undergoing a transformation. Hospitals are transitioning to electronic health records (EHR), which has huge benefits to the way healthcare professionals work and for patient care, too.

It also means a lot more information is communicated between hospitals and surgeries. It means today’s healthcare communications systems have to be more resilient than ever.

TeamsLink is the platform that brings together all of your communications in one place - including email, telephone, instant messaging and video. It gives healthcare professionals the power to communicate quickly, efficiently and without wasting precious patient care time.

Security

Another key concern for the healthcare industry is security.

Patient information must be protected. That’s why a unified communications system is such an important upgrade for hospitals and surgeries. By putting all communications on on cloud-based platform, everything can be audited and therefore protected.

Protecting Resources

One of the biggest challenges faced by the healthcare profession today is resourcing. As the talent pipeline struggles to meet demand, doctors, nurses and hospital staff are dealing with increasingly challenging workloads.

TeamsLink for hospitals gives healthcare professionals the power to reduce their communications workload, by making communications easier and faster.

Get through to the right person, first time, with TeamsLink. Then action important tasks quickly through the integration of communication tools - which easily integrates with existing systems.

Why Wavenet?

Wavenet have over 20 years experience in voice technologies working with businesses across the UK to deliver high-quality, reliable voice and phone systems. With TeamsLink we have partnered with Microsoft to create a platform that provides on-net, high quality traffic through diverse routes to give your business the ultimate unified communications foundation.

We have an internal development team dedicated to advancing our technology and providing our customers with the best solution on the market. As well as our own developers we are partnered with vendors that can provide Microsoft Certified handsets that run Teams directly on-screen, giving you the choice of how you roll out Teams calling to your users.