Incident Response
24/7/365 incident response with rapid remote and on-site support. Our Cyber Security Incident Response (CSIR) service is CREST-approved, ensuring that you receive the highest level of expertise in the industry.
CyberGuard
What is Incident Response?
Swift and secure response is critical to minimising the impact of any incident. Unfortunately, many organisations face challenges when it comes to having the necessary infrastructure to react promptly and effectively.
At Wavenet, we understand the criticality of a cyber incident and offer comprehensive incident response services to help you manage the incident and stay resilient. Our experienced team of cyber security experts is available 24/7/365 to swiftly and effectively respond to any security breaches, minimising damage, and restoring normalcy to your operations.
Emergency Incident Response
Wavenet CyberGuard’s Emergency Incident Response service is designed to help organisations of all sizes and complexities contain and recover from cyber security incidents swiftly and effectively. Our team of certified professionals works tirelessly to restore normal business operations as quickly as possible.
The four phases of incident response
The world we live in today is fraught with cyber threats, and the risk of cyber incidents is ever-present. You can think of an incident response as containing distinct phases of operation:
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Investigation
We need to understand what evidence you have that has led you to conclude, or suspect, that you have an incident. In many cases, we are often able to identify incidents as false alarms – these situations are becoming more common, as people jump to conclusions, blaming external attacks for IT system failures. Conversely, we can help identify and confirm attacks where you may have no reliable intrusion detection capabilities. -
Containment
Once an attack is understood, it is vital that the attack route, and related vulnerabilities, are removed and systems secured. Breach investigations usually find a wide range of security weaknesses, and immediate action is needed to secure these. In some cases, evidence is uncovered of multiple historic breaches that have remained undetected. -
Recovery
Restoring IT systems and related business functions is clearly a top priority in limiting the financial impact of a breach. Decisions need to be taken regarding when to shut systems down, and, more importantly, when it is safe to turn them back on. The right incident support can help facilitate these important decisions.
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Communication
Calm, timely communications (internally and, where required, externally) is a critical senior management function. Our role is to guide you, help develop content and rehearse for potentially challenging media attention.
Crest accredited
A highly experienced CSIR Team capable of handling the most advanced Incident Response engagements.
Incident management
Our expert teams follow established protocols and workflows to ensure prompt response and resolution.
Proactive threat hunting
We engage in proactive threat hunting, actively searching for signs of potential security breaches and vulnerabilities.
Enhanced incident response time
With 24/7 monitoring and dedicated security analysts significantly reduces incident response time.
Service excellence
We care about your business and productivity, so our team is on hand to support you every step of the way.
A better experience
Wavenet CyberGuard's continuous and reliable service provides bespoke solutions to suit your exact business requirements.
