Remote Support for Schools & Education

Remote Expertise

Some schools may have on-site IT personnel who lack the required time and resource to cover all aspects of the modern tech requirements that schools demand. IT may be a secondary responsibility they have, after other responsibilities they have around the school.

Our remote support service offers comprehensive, conscientious 2^nd and 3^rd line support to in-school IT staff who may appreciate a helping-hand.

Remote Support Features

Schools are more dependant on technology than ever before, but school IT teams are often over stretched and under resourced. Wavenet Education can provide the assistance and support they need.

• 2^nd and 3^rd line remote IT and network support
• Affordable pricing for schools
• UK-based telephone helpdesk
• Online support site and issue tracker
• Cyber security, backup and disaster recovery
• ICT consultancy and advice
• IT support continuity during absences or staff churn
• Software updates and installations
• Advice on hardware procurement
• Dedicated website to log and prioritise tasks
• Network trouble shooting and assistance
• Site visits when required

Want to find out more about Wavenet Education’s Remote Support Services? Contact our team of experts at Wavenet today on 0333 234 0011 or use the form opposite: