Environmental, Social, and Governance
Our ESG Mission
At Wavenet, we leverage technology to drive sustainable and responsible business practices. Our ESG mission is to harness the power of IT infrastructure, cloud services, and data-driven innovation to meet environmental, social, and governance (ESG) challenges.
We also aim to help our customers reduce their emissions by utilising technology to address emissions generated across their broader operations. Beyond delivering lower-carbon technology, we focus on solutions like IoT that can significantly reduce emissions across our customers' businesses.
Our long-term ESG vision is to be recognised for delivering tech-driven solutions that reduce carbon footprints, promote inclusivity, and uphold the highest standards of governance – all while empowering our customers to meet their own ESG objectives.
A message from our CEO
"As a Managed Service Provider, we recognise that technology is a powerful driver of change. ESG is at the heart of our mission to deliver exceptional service while reducing environmental impact, promoting ethical governance, and supporting our communities.
We collaborate with organisations that share our commitment to making a positive difference, empowering our customers to lead in ESG as we do. Our people are integral to this journey, and we are proud to foster a culture of innovation and responsibility."
Philip Grannum, CEO of Wavenet
Our ESG strategy
Wavenet acquired Daisy in 2024, uniting two organisations with strong sustainability records. We are developing a unified ESG strategy, which will be published in 2025. This will outline our high standards and commitments, building a strong foundation for sustainable growth.
As a leading MSP, our ESG strategy revolves around three key pillars that guide every part of our business:
Environmental: technology for net-zero
Sustainability is at the core of our operations. We use cloud services, energy-efficient data centres, intelligent IT systems to reduce our carbon footprint. These initiatives not only help us meet our environmental targets but also enable our customers and partners to achieve their own net-zero goals.
Social: community support & employee wellbeing
Our colleagues and the communities we serve are fundamental to our success. We support initiatives that enhance wellbeing, champion diversity, and drive social impact, empowering our team to make a difference. Sustainability remains central to our business, with our ESG approach embedded across the organisation, ensuring all colleagues can contribute meaningfully.
Governance & Security Leadership
We are committed to meeting the evolving challenges of governance through advanced IT frameworks, compliance protocols, and cybersecurity standards that ensure transparency, data protection, and ethical management. These efforts align with national regulations and best practices, helping us foster a culture of trust and integrity.
Our ESG journey so far
Since integrating ESG principles into our core business, we have made great strides in reducing our environmental footprint and increasing our positive social impact. Our efforts are not just about meeting standards but about creating a lasting legacy of sustainability and responsibility.
Key ESG highlights for 2024 include maintaining our Ecovadis Gold certification, which reflects achievements in areas such as the environment, business ethics, human rights, and sustainable procurement, showcasing a holistic sustainability focus.
Additionally, we won the Green Shoots Award at the CRN Sustainability in Tech Awards, achieved Great Place to Work certification, and were recognised as one of the UK's Best Workplaces in Tech. These achievements reflect the strength of our ESG strategy and our continued dedication to driving positive change.
Our ESG initiatives
Environmental Awareness
We actively reduce our environmental impact through initiatives such as recycling, paperless practices, and our Sustainable Travel Initiative, which includes the Cycle to Work and Electric Car schemes. Colleagues are encouraged to integrate sustainable practices into their daily lives, including greener commuting, waste reduction, and energy conservation at work and home.
NHS Evergreen Sustainable Supplier
As we are committed to aligning with key sustainability frameworks, we participate in the NHS Evergreen Sustainable Supplier assessment. This process evaluates suppliers on their progress against NHS priorities. Our maturity score of Level 2 highlights our dedication to comprehensive net-zero targets and transparent carbon emissions reporting.
Charities and Community Support
We support The Trussell Trust, our Charity of the Year, in tackling food poverty - raising £7,700 through the Wolf Run and other events this year - as well as The Big Goal Initiative in mentoring disadvantaged young people, and Outward Bound Trust in building resilience and leadership through outdoor adventures. Through the Chapter One Volunteer Programme, our colleagues mentor children to improve literacy. Through these initiatives, we donate, volunteer, and fundraise, enabling our team to make a lasting positive impact in our communities.
Diversity and Inclusion
We are dedicated to fostering an inclusive workplace that reflects the diverse communities we serve. Through colleague-driven initiatives, diversity events, and community support projects, we promote a culture of respect, ensuring all voices are heard and valued.
Industry-Leading Compliance & Ethics
At Wavenet, we are committed to maintaining the highest standards of compliance, ethics, and corporate responsibility, reflected in our industry-leading accreditations. We hold ISO certifications, including ISO 9001 for quality management, ISO 2000-1 for IT service management, and ISO 27001 for information security, demonstrating our commitment to excellence, data protection, and cybersecurity.
Our Cyber Essentials Plus and CREST accreditations further highlight our proactive approach to safeguarding against threats and adhering to ethical standards in cybersecurity. Recognised as a Great Place to Work and a Living Wage Employer, we are committed to fostering an inclusive, transparent workplace and upholding ethical compensation practices.
Additionally, our EcoVadis Gold accreditation showcases our dedication to sustainability and adherence to global ESG standards, ensuring we meet rigorous industry and societal expectations.
Growing and innovating
