Horizon Contact
Businesses across all industries are in pursuit of engagement platforms that simplify and enhance their customer communication.
With an easy-to-use, self-service set-up, Horizon Contact is an affordable cloud-based solution that enables voice calls, web chat, email and SMS – all managed via one single platform.
Features and benefits
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Automated call back so customers don’t need to wait in a queue
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Allows organisations to monitor performance both historically and in real-time
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Integrates seamlessly with existing CRM systems
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Designed to enable work from anywhere
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Keeps customers informed at every step with skills based routing and comprehensive announcements
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Offers customers choice and flexibility in how they contact their supplier
Gamma Mobile
With workforces often spread across locations, it’s never been more important to find ways to stay connected.
Gamma Mobile is designed to deliver improved coverage for voice and data via mobile devices. With great population coverage, fast 5G access and tariffs that flex to fit changing business requirements, Gamma mobile delivers built-in cost optimisation across the entire contract term.
Features and benefits
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Tariff Optimiser calculates each company’s bill at the best rate, dependent on usage – and any savings are passed back to the business
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5G enables organisations to handle 28x more data, delivering speeds over twice as fast as other UK mobile operators
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Seamless transition process allows businesses to take their existing numbers with them
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Private APN keeps mobile data safe
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Business Traveller bolt-ons reduce the risk of bill shock and unexpected data charges