Wavenet holds Diamond partner status and is a Certified Delivery Partner and together we enable our customers to power every conversation and workflow.
The hybrid workspace, redesigned. RingCentral EX (Message Video Phone) is a leader in the 2023 Gartner® Magic Quadrant™ for UCaaS. RingCentral EX is a fully-integrated communication platform offering a complete business phone system alongside advanced unified communication features.
In uncertain macroeconomic conditions, businesses must balance cost savings with providing excellent customer service. This requires investing in tools, communication channels, and technology to meet rising customer expectations – customers expect quick, accurate answers from knowledgeable agents through their preferred channels on the first try.
Make customer experience your competitive advantage with RingCentral RingCX. This next-generation solution combines cutting-edge RingSense™ AI technology, an omnichannel contact centre, and RingCentral EX unified communications to deliver personalised customer journeys across various touchpoints. Give your agents and customers the best experience of your business by transforming your contact centre into a customer experience hub with all the data you need in a centralised place.
Combining the best in UCaaS and CCaaS telecommunications, RingCentral is our partner of choice for public cloud.
RingCentral is a leader in the 2023 Gartner® Magic Quadrant™ for UCaaS and has global capabilities across more than 40 countries.
We see this solution as a fully featured stand-alone offering, but it can also be used to complete a Microsoft Teams environment. This also provides a choice for Mitel MiVoice Business customers wanting to adopt a public cloud UCaaS solution.
A leader in ESG, in 2022, RingCentral received a rating of AA (on a scale of AAACCC) in the MSCI ESG (Environmental, Social, and Governance) Ratings assessment.
You can find out more about RingCentral’s corporate responsibility below.
How can we help?As one of only eight Certified Delivery Partners for RingCentral in the UK, Wavenet helps customers maximise their RingCentral solutions. Our accreditation allows us to offer professional services such as technical design, implementation, network configuration, integrations, monitoring, and training. We support businesses with multiple locations, complex infrastructures, or limited IT resources, with a team of expert engineers dedicated to ensuring customer success and optimising their RingCentral solutions.