How you can use Microsoft Copilot to maximise your business performance

30/09/24 Wavenet
A person using laptop analysing financial data on futuristic virtual interface.

As tech advancements and innovations continue to evolve, supporting increased productivity and automation across our industries, it’s only natural that organisations start to look to smart technology to help them identify places they can push their efficiencies and offer support managing demanding everyday workloads.

To help businesses, Microsoft developed and integrated game-changing AI technology, Copilot, into their existing cloud solutions (including Microsoft 365), helping teams work smarter within familiar applications they’re already using.

In this blog, we’ll explore the capabilities of Copilot, highlighting how businesses can benefit from this transformative technology to reduce friction in their workflows, pick up the pace of their projects, lower employee workloads and improve decision-making.

What is Microsoft Copilot?

Microsoft Copilot is designed to minimise the time employees spend on repetitive, everyday tasks, leaving them to create and innovate. Positioned by Microsoft as ‘Your everyday AI companion’, Copilot has introduced a revolutionary new way of working. It combines large language models with your business data to help employees dive deeper into insights, lower time spent on administrative tasks and create engaging content.

The core capabilities of Copilot: 

Analysis and reporting 

Since Microsoft Copilot is integrated with business data and commonly used Microsoft 365 apps, employees can ask Copilot to identify key trends in their data, create a paragraph summary of what the data is showing, and even draft an engaging report to share with stakeholders. A task that might have taken a full morning, now takes moments.

Meeting assistant

With Copilot taking the meeting notes, all attendees can be completely present. While you brainstorm ideas and delegate actions, Copilot will summarise the notes, assign tasks to employees and even suggest follow-up actions, which you can edit as you please. You can even ask it to send out a follow-up email, or message in Teams, while you crack on with the actions.

Intelligent insights

Whether you’re analysing data in finance or taking an inbound call in Customer Service, Copilot works with Microsoft 365 and Dynamics 365 platforms to provide intelligent suggestions to improve performance and productivity.

Task automation

Copilot recognises repetitive patterns in the working week, such as scheduling meetings or organising files and will set up an automated workflow so you never have to do it again.

The business benefits of Microsoft Copilot:

Boost productivity

From automated reminders and workflows to taking on all your meeting and reporting admin, Copilot can help to cut down workloads and jump-start stalling projects, constantly keeping momentum across the organisation.

Training and upskilling

Thanks to Copilot’s intelligent suggestions and personalised assistance, employees can benefit from subtle coaching as they work. By asking Copilot for feedback, tips or explanations, employees can build on key skills such as writing, communicating and collaborating.

Improve decision-making

With Copilot helping employees identify key data in seconds – and offering intelligent insights based on business performance – employees will be empowered to make informed decisions quicker.

Unleash creativity

Not only does Copilot help employees cut down on administrative tasks, leaving them more time to be creative. But it can also use your business data to help teams create engaging, personalised content or generate creative ideas with just a few clicks.

Find out how your business can benefit from Microsoft Copilot 

Are you looking to boost your business productivity? Take our quick assessment to find out how Microsoft Copilot can help your company overcome key operational challenges and transform overall performance.

 

 

Microsoft, AI, Microsoft Copilot

Latest blogs

See all posts
Placeholder thumbnail
Boardroom vs breach: 20 questions every IT leader should be asking about cyber security

Cyber threats are evolving faster than most organisations can keep up. Between new attack techniques, expanding digital estates, and the cyber skills shortage, even well-equipped IT teams are struggling to stay ahead. It’s no longer enough to tick compliance boxes or to simply deploy the latest tools. Real security starts with asking the right questions and acting on the answers. That’s why we’ve created Boardroom vs Breach, a 20-question self-assessment designed to help IT leaders and those responsible for cyber-security take a clear-eyed look at your current security posture, highlight blind spots, and spark critical conversations at board level. Why this matters The cost of a cyber breach isn’t just downtime – it’s trust, reputation, compliance fines, and lost revenue. Yet many companies don’t know if their defences are actually up to the task – do you? These 20 questions aren’t about theory; they reflect real-world weak points that we see every day. If you can’t answer them confidently, we can help. The 20 questions you need to answer Visibility & monitoring Do you have complete visibility of your IT assets? What visibility do you have into incidents and events across your infrastructure? How do you manage your security tooling? How many different tools are you running — and are they working together? Are your systems and endpoints patched regularly? Our advice: Gaining complete visibility starts with consolidating event data, automating alerts, and ensuring continuous oversight across your entire estate. Take a look at: Security Information and Event Management Vulnerability Management Managed Detection and Response Threat detection & response What happens if an incident occurs after hours? How do you find out? Who responds? When was your last penetration test? How regularly do you conduct them? What protections are in place for endpoints, email, and networks? What level of visibility do you have into potential breaches? Do you work with a partner that offers 24/7/365 response and real-world support? Our advice: Improve threat visibility and reduce response times by combining real-time monitoring with expert-led incident analysis and containment. Take a look at: 24/7/365 Managed Detection and Response Incident Response Retainers Penetration Testing and Red Teaming Cloud & modern IT risk Do you use public cloud services? Are you confident in how they’re secured? How do you manage and secure user devices remotely? What vendors are you currently relying on — and are they right for your risk profile? How do you secure your network beyond the firewall? Our advice: Extend visibility beyond the traditional perimeter by applying cloud-native monitoring, endpoint telemetry, and policy-based access control. Take a look at: Cloud Security Assessments Secure Access Service Edge (SASE) Endpoint Detection and Response (EDR) People, process & planning How are your users trained to detect attacks such as phishing? Do you have access to expert help in a crisis? What cyber expertise exists in-house — is there a dedicated security leader? How do you create a positive security culture, not just rules? What threats are most relevant to your industry? Are you meeting required regulations and compliance standards? Our advice: Build better situational awareness by aligning people and processes with continuous monitoring and clearly defined escalation paths. Take a look at: Security Awareness Training Virtual CISO Services Compliance and Risk Consulting And a bonus question, with potentially the most worrying answer of all… What would a breach cost your business — financially and operationally? Putting it all together While individual solutions can address specific security challenges, working with a trusted managed services and security partner ensures cohesive, round-the-clock support across every aspect of your cyber security posture — delivering greater efficiency, resilience, and long-term value. We work with IT and security leaders across all sectors to assess risk, build resilient cyber strategies, and deliver comprehensive protection that scales with your business. From real-world penetration testing to 24/7/365 threat detection, cloud security, and expert consultancy, we’re your trusted partner in securing the ‘now’ — and preparing for what’s next.

Read more

Stay service-savvy

Get all the latest news and insights straight to your inbox.